Frequently Asked Questions

Everything you need to know about shopping with Nutrifactor.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number and a link to monitor your shipment's progress in real-time.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a request for a refund or exchange.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated automatically at the checkout page.

How do I know which size to choose?

Each product page features a detailed size guide. We recommend measuring yourself and comparing those figures against our chart to ensure the perfect fit for your body type.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Are your materials sustainably sourced?

Nutrifactor is committed to ethical fashion. Over 70% of our current collection is made from organic cotton, recycled polyester, or eco-friendly fabrics to minimize our environmental footprint.